1. Introduction
a) Natiwe.in (“Company,” “we,” “us,” and “our”) values the privacy of all visitors to its website, located at www.natiwe.in. For the purposes of this privacy statement (the “Privacy Statement”) and whenever the context so requires, “you,” “your,” “yourself,” and “user” shall refer to any natural or legal person who accesses or uses the Website (including, but not limited to, customers, employees, service providers, vendors, suppliers, and manufacturers), and in the event that a natural person is acting on behalf of a business entity, the reference to the business entity shall be included.
b) To let you know what information we gather about you through the Website, how we get it, how we might use it, and the precautions we take to protect it, the Company has established this Privacy Policy in accordance with the requirements of relevant legislation.
c)The Company has provided this Privacy Policy to familiarise you with:
- The type of data or information that you share with or provide to Company and that Company collects from you;
- The purpose for collection of such data or information from you;
- Company’s information security practices and policies; and
- Company’s policy on sharing or transferring your data or information with third parties.
d) The Information Technology Act of 2000 (“IT Act”) and the Information Technology (Reasonable Security Practises and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), which are capitalised in this privacy statement but are not specifically defined here, will be interpreted in accordance with their respective definitions.
e) Please be aware that sensitive personal data or information (referred to as “SPDI”) may be included where appropriate and/or required under the IT Act and the SPDI Rules.
2. Collection of Information
a) The “Information” that you give the company or that the company collects from you may include both “Personal Information” and “Non-Personal Information.”
b)Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
- Your user name along with your password;
- Your name;
- Your address;
- Your telephone number;
- Your e-mail address or other contact formation;
- Your date of birth;
- Your gender
- Information regarding your transactions on the Website, (including sales or purchase history);
- Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;
- Internet protocol address;
- Any other Information that you provide during your registration process, if any, on the Website; or
- [Identification code of your communication device which you use to access the Website or otherwise deal with Company],
c) Such Personal Information may be gathered in a number of ways, including when you use particular services the Website offers. Making an online purchase, taking part in an online survey or contest, contacting the company’s customer care via phone, email, or another method, and leaving user reviews on products that are offered on the website are just a few examples of this.
d) We could get personal data about you from third parties including social media platforms, sources with commercial availability, and business partners. Your user name associated with that social media service, any information or content that the social media service has the right to share with us, such as your profile picture, email address, or friends list, and any information you have made public in connection with that social media service may all be included in the information we collect if you access the Website through a social media service or connect a Website service to a social media service. When you use a social media service to visit the Website, interact with the Company, or connect another website to a social media service, you give the Company permission to:
e) You guarantee that the Personal Information you occasionally give us is accurate, up-to-date, and complete, and that you have all necessary rights, licences, and consents to do so. Your provision of the data/information and the Company’s subsequent storage, collection, usage, transfer, access, or processing of the same must not violate any third-party agreement, laws, judgements, orders, or decrees.
Non-Personal Information:
a) When you visit and/or use the Website, the Company may also get information from you that is unrelated to your personal information. The server logs may contain such data. This non-personal information won’t let the company pinpoint your identity. These non-personal data may consist of:
- Your geographic location;
- details of your telecom service provider or internet service provider;
- the type of browser (internet explorer, firefox, opera, google chrome etc.);
- The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.
3. Purpose and Usage of Personal Information
a) Except as provided below or if you provide your approval, the Company never discloses, transfers, trades, rents, or sells your personal information.
b)Information provided by you is used only:
- To facilitate your use of the Website;
- To respond to your concerns, inquiries or address your requests for information about the various services we offer;
- To provide you with information about Company’s services/products and send you information, materials and offers from the Company;
- To send you important information regarding the Website, changes to Company’s terms of service and various policies and/or other miscellaneous information;
- To send you surveys and marketing communications that the Company believes may be of interest to you;
- To personalize your experience on our Website;
- To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;
- To administer product downloads;
- To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
- To improve the services, content and advertising on the Website;
- For employment purposes such as payrolling and recording attendance;
- For the purpose of payment to service providers, vendors, suppliers and manufacturers;
- To protect the integrity of the Website; and
- To comply with legal requirements and disclosures provided under the laws of India.
c) Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.
Cookies & Shared Objects
d) Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. Company may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
4. Disclosure of Information
Advertising
a) To manage a select group of adverts on our website and portals, the company works with some third parties. Your personal information is not divulged at any point throughout this procedure. To make sure that the advertising is relevant to the user, aggregate profile data, such as user community, may be employed in the selection process. The presence of an embedded pixel on some banner advertising may enable advertisers to more accurately count the number of unique users who have clicked on the ad banner. This embedded pixel is unrelated to cookies or other personal profile information, although it may return session connection information. Your Personal Information is not made available to other parties for their marketing and advertising efforts.
Links to other third party sites
b) The Website could offer data from third parties and connections to websites that are not within the Company’s control or those of its affiliates, including payment gateways and social networking sites. The Company makes no claims regarding the privacy practises or other policies of any third party websites and is not liable for any communication of any kind that you may get from a third party website. The Company shall not be regarded to have any control over or guarantee the truthfulness, integrity, or quality of any information, data, text, software, sound, picture, image, video, cookie, message, or other materials accessible on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.
Disclosure of Personal Information
c) We may disclose your Personal Information if required to do so by law, regulation, or other legal obligation or order, in response to a request from a law enforcement or governmental agency, judicial, quasi-judicial, or other statutory or constitutional authority, or to establish or exercise our legal rights or defend against legal claims. We may also disclose your Personal Information when we believe in good faith that disclosing it is necessary to comply with the law.
d) We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
e) We may disclose your Personal Information to our service providers and third parties, as necessary or appropriate, for managing your employment, processing your payroll and other compensations, managing employee benefits, tracking attendance, etc.
5. Security Practices and Procedures
a) Your Information’s security is of utmost importance to the Company. To preserve and protect your Information, we take reasonable security precautions, at a minimum those required by the relevant legislation. You acknowledge the inherent security ramifications of giving us privacy for the information you give with us, and you agree not to hold us liable for any security lapses or information disclosures unless we have been egregiously and intentionally negligent.
b) We might agree to store your information with third parties (in or outside of India). These third parties may have their own security standards to protect your information or data, but we will compel them to implement appropriate security measures on a commercially reasonable basis.
c)Regardless of anything else stated in this privacy statement or elsewhere, we will not be held liable for any loss, damage, or misuse of your information if it results from a Force Majeure Event. An event that is out of our reasonable control is referred to as a “Force Majeure Event” and may include, but is not limited to, sabotage, fire, flood, explosion, acts of God, civil unrest, strikes or other industrial actions of any kind, riots, insurrections, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
d) The Company will promptly email or fax you to let you know about any breach of your personal information and will thereafter take the necessary action in accordance with any applicable legislation.
6. Miscellaneous
User Rights and Discretion
a) All Personal Information you have submitted to the Company has been provided willingly by you. You have the right to withdraw your consent or seek to change or correct any information (which cannot be changed by logging into your account/profile with the Company) at any time in writing by sending an e-mail to us at care@natiwe.in, in accordance with the terms of this Privacy Policy (for more information on this, please see clause 6.5 below of this section 6). Please keep in mind, however, that consent withdrawal will be prospective rather than retrospective. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said Information was sought.
b) On a regular basis, you can examine, amend, add, rectify, or update your Personal Information. When you change information, the Company will make a backup copy for its records. However, we cannot guarantee the veracity of the Personal Information you give.
c) You may request deletion of your personal information by contacting the Company in accordance with the rules of section 6.9 of this Privacy Policy. We will investigate such requests before acting on them. You should include “Delete my information” in the subject line, along with any additional information needed to process the request. Regardless, we reserve the right to preserve your personal information in compliance with this Privacy Policy to the extent permitted by relevant laws. Following that, we will either delete or de-identify your personal information so that it is anonymous and not associated with your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.
d) If you choose, the Company may send direct advertisement mailers to you at the address you provide. You can unsubscribe from this direct mailer by clicking the unsubscribe link included in the e-mail.
e) You may request that your personal information be deleted by contacting the Company via e-mail at natiwe.in. We will investigate such requests before acting on them. You should include “Delete my information” in the subject line, along with any additional information needed to process the request. Regardless, we reserve the right to preserve your Personal Information in compliance with this Privacy Policy to the extent permitted by relevant laws. Following that, once the reason for which your Personal Information was obtained or might be legitimately used is fulfilled, we will either delete it or de-identify it so that it is anonymous and not connected to your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.
7. Change in Privacy Policy
a) This Privacy Statement may be changed or altered at any time. When we change or update the Privacy Policy, we will update the date above. We recommend that you review our Privacy Policy on a frequent basis to stay up to speed on any changes. Your continued use of the Website or transmission of data or information following any revisions to this Privacy Policy will entail your unequivocal acceptance of such updates to this Privacy Policy.
8. Important Disclaimer
a) Although the Company ensures the security and confidentiality of your Personal Information, we advise you to exercise caution when exchanging your Personal Information with any third party purporting to be associated with the Company via separate emails/phone calls, etc. The Company disclaims all liability for any such claims that occur as a result of your own carelessness or intentional misconduct, and the Company accepts no responsibility for the same.
1. Introduction
a) Natiwe.in (“Company,” “we,” “us,” and “our”) values the privacy of all visitors to its website, located at www.natiwe.in. For the purposes of this privacy statement (the “Privacy Statement”) and whenever the context so requires, “you,” “your,” “yourself,” and “user” shall refer to any natural or legal person who accesses or uses the Website (including, but not limited to, customers, employees, service providers, vendors, suppliers, and manufacturers), and in the event that a natural person is acting on behalf of a business entity, the reference to the business entity shall be included.
b) To let you know what information we gather about you through the Website, how we get it, how we might use it, and the precautions we take to protect it, the Company has established this Privacy Policy in accordance with the requirements of relevant legislation.
c)The Company has provided this Privacy Policy to familiarise you with:
- The type of data or information that you share with or provide to Company and that Company collects from you;
- The purpose for collection of such data or information from you;
- Company’s information security practices and policies; and
- Company’s policy on sharing or transferring your data or information with third parties.
d) The Information Technology Act of 2000 (“IT Act”) and the Information Technology (Reasonable Security Practises and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), which are capitalised in this privacy statement but are not specifically defined here, will be interpreted in accordance with their respective definitions.
e) Please be aware that sensitive personal data or information (referred to as “SPDI”) may be included where appropriate and/or required under the IT Act and the SPDI Rules.
2. Collection of Information
a) The “Information” that you give the company or that the company collects from you may include both “Personal Information” and “Non-Personal Information.”
b)Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
- Your user name along with your password;
- Your name;
- Your address;
- Your telephone number;
- Your e-mail address or other contact formation;
- Your date of birth;
- Your gender
- Information regarding your transactions on the Website, (including sales or purchase history);
- Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;
- Internet protocol address;
- Any other Information that you provide during your registration process, if any, on the Website; or
- [Identification code of your communication device which you use to access the Website or otherwise deal with Company],
c) Such Personal Information may be gathered in a number of ways, including when you use particular services the Website offers. Making an online purchase, taking part in an online survey or contest, contacting the company’s customer care via phone, email, or another method, and leaving user reviews on products that are offered on the website are just a few examples of this.
d) We could get personal data about you from third parties including social media platforms, sources with commercial availability, and business partners. Your user name associated with that social media service, any information or content that the social media service has the right to share with us, such as your profile picture, email address, or friends list, and any information you have made public in connection with that social media service may all be included in the information we collect if you access the Website through a social media service or connect a Website service to a social media service. When you use a social media service to visit the Website, interact with the Company, or connect another website to a social media service, you give the Company permission to:
e) You guarantee that the Personal Information you occasionally give us is accurate, up-to-date, and complete, and that you have all necessary rights, licences, and consents to do so. Your provision of the data/information and the Company’s subsequent storage, collection, usage, transfer, access, or processing of the same must not violate any third-party agreement, laws, judgements, orders, or decrees.
Non-Personal Information:
a) When you visit and/or use the Website, the Company may also get information from you that is unrelated to your personal information. The server logs may contain such data. This non-personal information won’t let the company pinpoint your identity. These non-personal data may consist of:
- Your geographic location;
- details of your telecom service provider or internet service provider;
- the type of browser (internet explorer, firefox, opera, google chrome etc.);
- The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.
3. Purpose and Usage of Personal Information
a) Except as provided below or if you provide your approval, the Company never discloses, transfers, trades, rents, or sells your personal information.
b)Information provided by you is used only:
- To facilitate your use of the Website;
- To respond to your concerns, inquiries or address your requests for information about the various services we offer;
- To provide you with information about Company’s services/products and send you information, materials and offers from the Company;
- To send you important information regarding the Website, changes to Company’s terms of service and various policies and/or other miscellaneous information;
- To send you surveys and marketing communications that the Company believes may be of interest to you;
- To personalize your experience on our Website;
- To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;
- To administer product downloads;
- To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
- To improve the services, content and advertising on the Website;
- For employment purposes such as payrolling and recording attendance;
- For the purpose of payment to service providers, vendors, suppliers and manufacturers;
- To protect the integrity of the Website; and
- To comply with legal requirements and disclosures provided under the laws of India.
c) Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.
Cookies & Shared Objects
d) Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. Company may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
4. Disclosure of Information
Advertising
a) To manage a select group of adverts on our website and portals, the company works with some third parties. Your personal information is not divulged at any point throughout this procedure. To make sure that the advertising is relevant to the user, aggregate profile data, such as user community, may be employed in the selection process. The presence of an embedded pixel on some banner advertising may enable advertisers to more accurately count the number of unique users who have clicked on the ad banner. This embedded pixel is unrelated to cookies or other personal profile information, although it may return session connection information. Your Personal Information is not made available to other parties for their marketing and advertising efforts.
Links to other third party sites
b) The Website could offer data from third parties and connections to websites that are not within the Company’s control or those of its affiliates, including payment gateways and social networking sites. The Company makes no claims regarding the privacy practises or other policies of any third party websites and is not liable for any communication of any kind that you may get from a third party website. The Company shall not be regarded to have any control over or guarantee the truthfulness, integrity, or quality of any information, data, text, software, sound, picture, image, video, cookie, message, or other materials accessible on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.
Disclosure of Personal Information
c) We may disclose your Personal Information if required to do so by law, regulation, or other legal obligation or order, in response to a request from a law enforcement or governmental agency, judicial, quasi-judicial, or other statutory or constitutional authority, or to establish or exercise our legal rights or defend against legal claims. We may also disclose your Personal Information when we believe in good faith that disclosing it is necessary to comply with the law.
d) We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
e) We may disclose your Personal Information to our service providers and third parties, as necessary or appropriate, for managing your employment, processing your payroll and other compensations, managing employee benefits, tracking attendance, etc.
5. Security Practices and Procedures
a) Your Information’s security is of utmost importance to the Company. To preserve and protect your Information, we take reasonable security precautions, at a minimum those required by the relevant legislation. You acknowledge the inherent security ramifications of giving us privacy for the information you give with us, and you agree not to hold us liable for any security lapses or information disclosures unless we have been egregiously and intentionally negligent.
b) We might agree to store your information with third parties (in or outside of India). These third parties may have their own security standards to protect your information or data, but we will compel them to implement appropriate security measures on a commercially reasonable basis.
c)Regardless of anything else stated in this privacy statement or elsewhere, we will not be held liable for any loss, damage, or misuse of your information if it results from a Force Majeure Event. An event that is out of our reasonable control is referred to as a “Force Majeure Event” and may include, but is not limited to, sabotage, fire, flood, explosion, acts of God, civil unrest, strikes or other industrial actions of any kind, riots, insurrections, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
d) The Company will promptly email or fax you to let you know about any breach of your personal information and will thereafter take the necessary action in accordance with any applicable legislation.
6. Miscellaneous
User Rights and Discretion
a) All Personal Information you have submitted to the Company has been provided willingly by you. You have the right to withdraw your consent or seek to change or correct any information (which cannot be changed by logging into your account/profile with the Company) at any time in writing by sending an e-mail to us at care@natiwe.in, in accordance with the terms of this Privacy Policy (for more information on this, please see clause 6.5 below of this section 6). Please keep in mind, however, that consent withdrawal will be prospective rather than retrospective. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said Information was sought.
b) On a regular basis, you can examine, amend, add, rectify, or update your Personal Information. When you change information, the Company will make a backup copy for its records. However, we cannot guarantee the veracity of the Personal Information you give.
c) You may request deletion of your personal information by contacting the Company in accordance with the rules of section 6.9 of this Privacy Policy. We will investigate such requests before acting on them. You should include “Delete my information” in the subject line, along with any additional information needed to process the request. Regardless, we reserve the right to preserve your personal information in compliance with this Privacy Policy to the extent permitted by relevant laws. Following that, we will either delete or de-identify your personal information so that it is anonymous and not associated with your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.
d) If you choose, the Company may send direct advertisement mailers to you at the address you provide. You can unsubscribe from this direct mailer by clicking the unsubscribe link included in the e-mail.
e) You may request that your personal information be deleted by contacting the Company via e-mail at natiwe.in. We will investigate such requests before acting on them. You should include “Delete my information” in the subject line, along with any additional information needed to process the request. Regardless, we reserve the right to preserve your Personal Information in compliance with this Privacy Policy to the extent permitted by relevant laws. Following that, once the reason for which your Personal Information was obtained or might be legitimately used is fulfilled, we will either delete it or de-identify it so that it is anonymous and not connected to your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.
7. Change in Privacy Policy
a) This Privacy Statement may be changed or altered at any time. When we change or update the Privacy Policy, we will update the date above. We recommend that you review our Privacy Policy on a frequent basis to stay up to speed on any changes. Your continued use of the Website or transmission of data or information following any revisions to this Privacy Policy will entail your unequivocal acceptance of such updates to this Privacy Policy.
8. Important Disclaimer
a) Although the Company ensures the security and confidentiality of your Personal Information, we advise you to exercise caution when exchanging your Personal Information with any third party purporting to be associated with the Company via separate emails/phone calls, etc. The Company disclaims all liability for any such claims that occur as a result of your own carelessness or intentional misconduct, and the Company accepts no responsibility for the same.